Keeping things operating smoothly at all times is at the top of the list of good practices for most any organization. With the challenges your company faces-from rising costs of labor, materials and other purchases, managing customer relationships, and of course figuring out who keeps insisting on cooking fish in the lunchroom microwave, much to everyone’s disgust. But those are the daily ins and outs of running your firm, and you also need to have some good strategies in place in the event of an emergency. Doing so can not only help limit employee or customer injuries as well as damages to your property, it can help you get back on your feet more quickly after an incident, and it could even help you save on New York business insurance.
There are four steps in establishing emergency plan:
- Securing support from upper management – this will help ensure full participation among all employees
- Establishing a team – these are the leaders who will devise and implement the plan
- Determining the kind of dangers and capabilities that exist and are likely to affect your company – are you in a flood zone, on an earthquake fault line, or in a high-rise with limited options for exit in the event of a fire? Do you have workers with mobility issues, or people who have training in CPR?
- Developing a plan and putting it in motion – and don’t forget that occasional practice is essential.
Exercise your plan options
Start with the basics – getting a hold of your employees in the aftermath of an emergency. One company’s plan, rightly so, stated that the fundamental task was to take a virtual roll call of all employees and determine that everyone was safe and accounted for, no matter where they were. The task hinged on simple communication, yet management found the task was not so simple. When they conducted a phone tree exercise when each level of management was responsible for calling its direct reports and so on down the line, nearly 30% of employees were unreachable. Their first order of business following the failed exercise: requiring that everyone update all manner of contact and provide redundancies, from landlines to cell phones, addresses, email, as well as multiple emergency contact numbers, including one that was out of state. The next time the exercise was run, management was pleased that 100% connection was realized.
Talk to your professional insurance agent about emergency response plans that you can adopt to help keep your firm’s greatest asset-your employees-connected. Your agent can also ensure that you have a New York business insurance program that will offer the best protection whenever and whatever might occur.